Account

Delete your account

You can delete your Vela account at any time. Deletion is permanent and cannot be undone.

What gets deleted

Coins are not refunded

Any unspent coins are destroyed with the account and have no cash value.

What we keep

Series you published stay on Vela and remain watchable, but are no longer linked to you or to any account. We do this because other viewers may have spent coins unlocking those episodes, and deleting your account should not take away what they paid for.

We also retain records of completed payments where tax and accounting law requires it. These are held by our payment providers, Google Play and Stripe, and are no longer linked to your profile. Moderation decisions made on content are kept without your identity attached.

Sign in to delete your account

We ask you to sign in first so we only ever delete an account at its owner’s request.

Sign in

Can’t sign in? Email info@joeul.com from the address on the account and we will delete it for you within 30 days.